Welcome to The Oval Practice

At The Oval Practice, we dream of a healthcare landscape where every patient's journey is defined by safety, compassion, and excellence. Guided by our commitment to patient safety and high-quality care, we strive to set new standards of excellence, ensuring that every individual receives the highest quality of care, every time.

Flu vaccinations

We are offering a walk-in service for flu vaccinations this Autumn/Winter.
Monday-Friday 2pm-3pm
Monday-Wednesday 9am-11am

If neither of these is convenient patients can also ring the surgery to book an appointment.

Online Consultations

For online consultations, we set out in the February letter how we want patients to be able to contact their practice, throughout core hours (8am to 6.30pm) by phone, online or by walking in, and for people to have an equitable experience across these access modes.

From 1 October 2025 practices will be required to keep their online consultation tool open for the duration of core hours. GP practices may take necessary steps to put safeguards in place to avoid urgent clinical requests being erroneously submitted online. This could include displaying guidance for patients on practice websites and via online consultation tools.

Practices are encouraged to consider what changes they may need to implement to ensure they are ready to meet this requirement from 1 October 2025. Practices will be asked to formally confirm this is all in place. Support is available including national webinars, alongside bespoke ICB support.

You and Your General Practice

NHS England published You and Your General Practice on 19 June 2025, setting out standards patients can expect and how they can support their GP team.

GP practices will need to link to the NHS England published You and Your General Practice (YYGP) document on the practice website no later than 1 October 2025 and respond to patient feedback resulting from engagement with YYGP.

ICBs will be putting requisite processes in place before this date to support patient feedback directly to the ICB or via Healthwatch, resulting from engagement with YYGP.

This will improve transparency for patients and make it easier for them to know how practices will handle their requests and what to expect from their practice, including in relation to online consultation submissions.

NHS England has also published guidance for GP practices to support the implementation of this requirement.