This website is owned and updated by the GP Practice it represents. However the tools to edit it and add content are provided by GP Website Design (GPWD). As GPWD we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have installed a WCAG2.1 accessible template which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase/decrease text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This means you should also be able to:

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

This site may contain older PDFs and Word documents that do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Our home page slideshow is not fully accessible.

How we tested this website

This website was last tested on 6th June 2024.

Site compliance was checked using a combination of manual testing and third party tools, including WAVE Web Accessibility Evaluation Tool (https://wave.webaim.org/)

This statement was last updated on 24th July 2024.

 

Contact details

0208 592 0606 - 8am to 6.30pm on weekdays

Out-of-hours call NHS free on 111

The surgery will be closed from 1pm for training on the first Tuesday of every month, and will re-open the following day at normal hours

Reception opening times

Monday         08:00 - 18:30
Tuesday        08:00 - 18:30
Wednesday   08:00 -18:30
Thursday       08:00 - 18:30
Friday            08:00 - 18:30

For Doctor availability outside these hours please see the Appointments section.

 

The Oval Practice, Oxlow Lane Health Centre, 281 Oxlow Lane, Dagenham, RM10 7YU . Tel. 0208 592 0606.
Copyright © The Oval Practice. All Rights Reserved.